Strong Hall is an expansive building with little to no way finding direction for guests and students. And yet it is a building with many important offices that needs to be navigated regularly by a great number of people.
The directory are places out of the way and are hard to read and cluttered.
We chose to help the user navigate their way to the Bursars office for a number of reasons. First, it is located in the basement, and apart from the ill-placed directory, there is no other way of locating it. Second, the Bursar is a very important office on campus that is used regularly not only by students but by new students and their families who are new to campus and do not know their way around.
The Bursars office can finally be found downstairs in the basement of Strong Hall, indicated by a small, hard to read sign.
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